Returns & Exchanges
At Omnidesk, we want you to be completely satisfied with your ergonomic setup, which is why we offer a 100-day return policy for our flagship standing desks and accessories. If your workspace isn't feeling quite right, we are here to help facilitate a smooth return or exchange process.
Return Process
- 1.Submit a Request
Contact our customer support team within 100 days of delivery with your order number and the reason for your return.
- 2.Prepare the Package
Disassemble your desk and pack all components securely in their original packaging to ensure they are protected during transit.
- 3.Schedule a Pickup
Once your request is approved, our logistics partner will contact you to schedule a convenient time for the collection of the items.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.